Towel & Linen Care is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and UK GDPR requirements.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
1. Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee for multiple copies.
2. Right to Rectification
You can request that we correct any information you believe is inaccurate or incomplete.
3. Right to Erasure
You can request that we delete your personal data under certain conditions (the "right to be forgotten").
4. Right to Restrict Processing
You can request that we restrict the processing of your personal data under certain conditions.
5. Right to Data Portability
You can request that we transfer your data to another organization or directly to you in a structured, machine-readable format.
6. Right to Object
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis.
7. Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: hello@organicsoilbed.com
Address: 21 High Street, Salisbury SP1 2NJ, United Kingdom
We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you accordingly.
Data Protection Officer
For GDPR-related inquiries, you can contact our Data Protection team at the email address above.
Legal Basis for Processing
We process your personal data based on:
- Consent: When you explicitly agree to processing
- Contract: When necessary for contract fulfillment
- Legal Obligation: When required by law
- Legitimate Interests: For our business operations, provided your rights aren't overridden
Data Transfers
When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
Children's Data
Our services are not directed at children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
Complaints
If you believe we have not complied with GDPR, you have the right to lodge a complaint with your local supervisory authority.
UK Supervisory Authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Updates to Our GDPR Practices
We regularly review our data protection practices to ensure ongoing GDPR compliance. Any significant changes will be communicated through our Privacy Policy.
For more details, please refer to our Privacy Policy and Cookie Policy.